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For prescribers

Operational tools for the working day.

Capacity at a glance, structured templates for transfer and referral letters, protocol cards for the situations that come up between dosing visits, and a pharmacy-rules reference one tap away.

Copy-paste email templates

Two templates covering most situations.

New referral

Subject: Pharmacotherapy referral, [patient initials], DOB [DD/MM/YYYY]

Dear dosing pharmacist,

I would like to refer [patient initials] to Priceline Pharmacy Sunshine Marketplace for opioid dependence pharmacotherapy.

Clinical summary
- Indication: opioid dependence
- Planned medicine class: [oral / long-acting injectable]
- Planned starting dose: [dose] (induction)
- SafeScript checked: [date]
- Co-prescribed CNS depressants: [list OR "nil"]
- Pregnancy: [yes / no / not applicable]

Patient context
- Languages: [English + other]
- Vulnerability factors: [if any]

I will issue the first prescription on the agreed start date.
Please confirm capacity and proposed first-dose timing.

Kind regards,
[Prescriber name, AHPRA, clinic phone]
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Transfer in

Subject: Pharmacotherapy transfer, [patient initials], DOB [DD/MM/YYYY]

Dear dosing pharmacist,

I am referring [patient initials] for transfer of opioid dependence pharmacotherapy to Priceline Pharmacy Sunshine Marketplace.

Clinical summary
- Current medicine class: [oral / long-acting injectable]
- Current daily dose: [dose]
- SafeScript checked: [date]
- Stability period: [duration on current dose]
- Last takeaway pattern: [supervised only / mixed / takeaways since (date)]
- Co-prescribed: [list any benzodiazepine, gabapentinoid, or psychoactive co-prescription, OR "nil"]

Transfer details
- Transfer date: [DD/MM/YYYY]
- Previous pharmacy: [name + suburb + phone]
- Last dispensed dose at previous pharmacy: [date + dose]

Patient context
- Languages: [English + other]
- Vulnerability factors: [housing / mental health / children at home / nil]

I will issue a fresh prescription dated the transfer date. Please confirm acceptance and proposed first-dose timing.

Kind regards,
[Prescriber name, AHPRA, clinic phone]
Open in email

Protocol cards

Four cards that cover the day-to-day questions.

Missed-dose ladder

1 missed day
Pharmacy supplies the next scheduled dose as normal; the miss is logged.
2 missed days
Pharmacy phones the prescriber to confirm safety to resume usual dose.
3+ missed days
No supply of usual dose; the patient must be re-assessed before next supply.

Vomited dose

Within 30 min
Witnessed by pharmacy staff: redose once with documentation.
After 30 min
No redose, even if witnessed.
Unwitnessed
No redose. Patient contacts the prescriber.

Transfer essentials

Prescription
Fresh script dated the transfer day; do not split an existing one.
Communication
Both pharmacies must talk before first dispense.
Interstate
Same principle; include a clinical summary for the receiving pharmacist.

Co-prescription red flags

Benzodiazepines / Z-drugs
SafeScript flag mandatory; expect a pharmacy call.
Gabapentinoids
Rising overdose-risk signal, flag the rationale on the script.
Recent ED / overdose
Patient is not auto-resupplied; confirm safety to resume.

These cards are summaries of Victorian policy. For deep reference and authoritative sources, see the Prescriber references page.

Reach the dosing team

Acceptance confirmed in two business hours.

The dosing pharmacist on roster handles referral acceptance, transfer hand-overs, and complex case discussions during dosing hours: Mon-Wed: 8:00 AM to 5:00 PM · Thu-Fri: 8:00 AM to 7:00 PM · Sat: 9:00 AM to 4:30 PM · Sun: 10:00 AM to 4:30 PM.

Complex case

Talk it through with the dosing pharmacist.

Specialist questions about transfers, induction or interstate scripts are best handled on the phone.